Resume

• Transaction Management: Managed end-to-end real estate transactions, reviewed contracts, ensured documentation compliance, and monitored milestones for timely closings.
• Coordination & Communication: Acted as liaison between title companies, lenders, agents, and clients; drafted introductory emails, updates, and follow-ups to keep all parties informed.
• Scheduling & Tracking: Scheduled inspections, tracked contingency removals, and maintained transaction timelines to prevent delays.
• Data & Record Management: Updated transaction statuses in Dotloop, Follow Up Boss, Google Sheets, and internal systems to maintain real-time accuracy.
• Marketing & Listings: Prepared listing packets, uploaded MLS entries, and coordinated with marketing teams for listing launches.
• Post-Closing Support: Assisted with status updates, key transfers, commission tracking, and archiving transaction documents.
• Process Improvement: Streamlined workflows for multi-state transactions, introduced checklists and templates to reduce errors, and improved agent satisfaction.
• Training & Mentorship: Guided new team members on transaction coordination best practices and system usage.
• Problem Solving: Troubleshot last-minute issues, from documentation gaps to scheduling conflicts, ensuring smooth closings.

Tools & Technologies: Dotloop, Follow Up Boss, Google Suite, Trello, MS Office, Zoom, Slack

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My passion for technology led me to complete a degree in Computer Engineering in 2005, which became the foundation for my career. I started as a Data Processing Technician in the healthcare industry, gaining hands-on experience in data management, SQL-based data manipulation, network troubleshooting, and web maintenance.

While working, my curiosity for systems and electronics motivated me to pursue Electrical Engineering alongside my job. Balancing work and study honed my discipline, problem-solving skills, and technical versatility. In 2007, I successfully graduated and passed the Electrical Engineering Board Exam, further expanding my technical expertise and ability to handle complex technical challenges.

My journey in tech began with a 2-year Computer Technology course, where I discovered my passion for using computers to make work faster and easier. I learned the essentials of administrative support, data management, and computer applications—skills that became the foundation of my career as a virtual assistant. After graduation, I earned a National Certificate in Data Encoding, proving my eye for detail and accuracy. I also gained hands-on experience in computer repair and troubleshooting, which taught me to stay calm and resourceful when solving technical issues.